Our WhatsApp queueing solution embodies just this! QR codes can be integrated with applications like WhatsApp, ideal because of its global consumer acquaintance, to allow for real-time notifications, information about queue position, estimated waiting time, and for giving feedback and receiving video-calling assistance from relevant staff. The time needed to type out URLs and information into search engines is replaced with a quick response system that eliminates wait times! Your customers are given a socially distanced, contactless and self-service experience, before, during and after they engage with you. Providing, nay guaranteeing a frictionless, standardized and customizable customer journey, QR codes are universally understood and recognized. QR codes could well be the queueing hero you and your business have been looking forward to. The devil works hard, but Covid-19 seems to be putting him out of business. QR Codes + Queue Management Solutions = A Match Made in Heaven? Since QR codes can be generated by the QMS and printed or displayed on screens, customers can enter a line without physically being present at the venue. Of these, the most important is incorporating QR codes in the QMS you have chosen for virtual queuing and mobile ticketing. Some common uses of QR codes include marketing, point of sales service (POS), product labels, loyalty programs, and rewards. The versatility of QR codes allows them to be integrated at multiple checkpoints in any setting. What is a QR Code Queue Management System? They were invented in 1994 in Japan, for use in the automobile industry where the speed and breadth of information it contained meant it was very quickly adopted and popularized! Today, they are widespread, evolving into household names and simplifying life – especially during the pandemic, as they best complement contactless solutions.
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